Terms and Conditions of the JTCollector.sk Online Store

Informative English translation

These Terms and Conditions are effective from 1 September 2026.

This English version is provided for information and convenience only. The legally binding version is the original Slovak-language Terms and Conditions. In the event of any discrepancy, ambiguity or difference in interpretation, the Slovak version shall prevail, without prejudice to any mandatory consumer protection granted by applicable law.

1. Seller and General Provisions

1.1. The seller and operator of the online store available at www.jtcollector.sk is:

Jaroslav Takáč
place of business: Obchodná 25/61, 078 01 Sečovce, Slovakia
Company ID (IČO): 45 299 111
Tax ID (DIČ): 1081768424
registered in the Slovak Trade Register, registration number: 870-13531
email: info@jtcollector.sk
telephone: +421 940 780 780
(hereinafter referred to as the “Seller”).

1.2. These Terms and Conditions govern the rights and obligations of the Seller and any person purchasing goods through the online store (hereinafter referred to as the “Buyer”). Where the Buyer is a consumer, the relationship is governed in particular by Slovak Act No. 108/2024 Coll. on Consumer Protection and Act No. 40/1964 Coll., the Slovak Civil Code.

1.3. A consumer is a natural person who is not acting within the scope of their business or profession. Provisions intended exclusively for consumer protection do not apply to purchases made by a business customer.

1.4. These Terms and Conditions form an integral part of the purchase contract. Any expressly agreed individual terms shall take precedence over these Terms and Conditions.

2. Goods, Prices and Orders

2.1. Information about the goods, their characteristics, availability and price is provided on the relevant product page. Unless stated otherwise, photographs of individual trading cards or stickers show the specific item offered for sale.

2.2. All prices are stated in euros. The Seller is not registered for VAT. The price displayed when the order is submitted is binding, except in the case of an obvious error that the Buyer could reasonably have recognised.

2.3. The Buyer places an order by adding goods to the shopping cart, entering the required information and submitting the order using a button that clearly indicates an obligation to pay. Before submitting the order, the Buyer may review and correct the entered information.

2.4. The Seller shall send an order confirmation to the Buyer’s email address. The purchase contract is concluded when the confirmation of acceptance of the order is delivered to the Buyer. The Seller may request additional confirmation in the case of an unusual order.

2.5. The Seller may reject an order or withdraw from the contract in particular if the goods are sold out or cannot be supplied, the displayed price is clearly incorrect, or there is a reasonable suspicion of misuse of the ordering system. Any payment already received shall be refunded without undue delay.

2.6. The purchase contract is concluded in the Slovak language. The Seller stores it electronically and provides the Buyer with the confirmation and applicable Terms and Conditions on a durable medium, normally by email.

3. Payment Terms

3.1. Orders may be paid exclusively by cashless bank transfer to the Seller’s account. After submitting the order, the Buyer shall receive payment details and a QR code that facilitates entering the bank transfer. Cash payment, payment on collection and cash on delivery are not available.

IBAN:SK34 7500 2000 0200 0834 8618
BIC/SWIFT: CEKOSKBX

3.2. The Buyer must use the assigned variable symbol or other payment reference so that the payment can be correctly matched to the order.

3.3. The total amount is due within 3 calendar days after conclusion of the contract, including orders for personal collection. Payment is completed only when the full amount is credited to the Seller’s account. If payment is not received within this period, the Seller may cancel the order and make the goods available for sale again.

3.4. The order shall be processed, dispatched or prepared for personal collection only after the full payment has been credited to the Seller’s account.

3.5. The Buyer shall pay the price of the goods and the delivery charge displayed before the order is submitted. No separate packaging or handling fee is charged.

3.6. The Buyer shall receive proof of purchase electronically or with the shipment.

4. Shipping and Delivery

4.1. Available delivery methods, destination countries and delivery prices are displayed in the shopping cart. The goods shall be delivered without undue delay after payment and no later than 30 days after conclusion of the contract, unless otherwise agreed.

4.2. The Buyer must provide accurate and complete information and accept the shipment within the applicable collection or delivery period.

4.3. If delivery fails due to a reason attributable to the Buyer, particularly failure to collect the shipment or incorrect or incomplete information, the Buyer shall bear the cost of resending it. The shipment shall be sent again after these costs have been paid.

4.4. The risk of damage to or loss of the goods passes to the consumer only upon receipt. The Buyer is advised to inspect the condition of the shipment and notify both the carrier and the Seller of any damage. Failure to do so does not affect the Buyer’s statutory rights.

4.5. Additional shipment insurance may be agreed individually. The Seller shall bear the additional cost of the agreed insurance unless the parties expressly agree otherwise.

4.6. Personal collection in Sečovce is available free of charge only by prior arrangement with the Seller. The order must be paid in advance by bank transfer and shall be prepared for collection only after the full payment has been credited to the Seller’s account. The Buyer shall agree the exact time and place of collection with the Seller individually. Cash payment or payment by QR code at the collection location is not available.

5. Consumer’s Right of Withdrawal

5.1. A consumer may withdraw from the contract without giving a reason within 14 days from the date on which the goods are received. If goods from one order are delivered separately, the period begins when the final item is received.

5.2. The withdrawal period is observed if the consumer sends the notice no later than on its final day. The notice may be sent to info@jtcollector.sk, by post, or by using the model withdrawal form in the Annex.

5.3. The consumer must return the goods no later than 14 days after withdrawal. The consumer bears the direct cost of returning the goods. Returned goods must not be sent cash on delivery.

5.4. The Seller shall refund all payments received, including the cost of the least expensive standard delivery method offered by the Seller, within 14 days after receiving the withdrawal notice. The Seller is not required to make the refund before receiving the goods or evidence that they have been sent back, whichever occurs first. The same payment method shall be used unless another method is agreed without additional fees.

5.5. The consumer is responsible for any diminished value resulting from handling beyond what is necessary to establish the nature, characteristics and functionality of the goods. Opening a sealed pack, box or other product with random contents may cause a substantial or complete loss of resale value; the amount of any diminished value shall be assessed according to the actual condition of the returned goods. This does not in itself restrict the statutory right of withdrawal.

5.6. The right of withdrawal does not apply in cases specified by law, particularly to custom-made goods, goods liable to deteriorate rapidly, or sealed goods that are not suitable for return for health protection or hygiene reasons once the seal has been broken. These exceptions do not automatically apply to trading cards, stickers, packs or boxes merely because they were supplied in original packaging.

6. Liability for Defects and Complaints

6.1. On delivery, the goods must comply with the agreed description, quantity, quality and other requirements. For collectables, account shall also be taken of their condition and of any defects expressly disclosed in the description or visible in photographs of the specific item.

6.2. The Seller is liable for defects existing at the time of delivery that become apparent within two years, unless the law provides otherwise. For used goods, a shorter period may be expressly agreed, but it may not be shorter than one year.

6.3. A complaint may be submitted to info@jtcollector.sk or in writing to the Seller’s address. The Buyer should provide the order number, describe the defect and specify the requested remedy. Photographs may help speed up the process.

6.4. Subject to the statutory conditions, the consumer is primarily entitled to repair or replacement. If neither remedy is possible or reasonable, the Seller fails to remedy the defect, the defect recurs, or the defect is sufficiently serious, the consumer may request an appropriate price reduction or withdraw from the contract.

6.5. The Seller shall issue written confirmation of the complaint without undue delay and specify the period for remedying the defect. This period shall not exceed 30 days unless a longer period is justified by an objective reason beyond the Seller’s control.

6.6. A complaint does not cover a defect of which the Buyer was specifically informed before concluding the contract and to which the Buyer expressly agreed, or damage caused by the Buyer, improper storage or normal wear and tear.

7. User Account

7.1. Purchases may be made with or without registration. The Buyer must provide accurate and up-to-date information and protect their login details.

7.2. The Seller may cancel an account in the event of misuse or a breach of law or these Terms and Conditions. Account availability may be temporarily limited by maintenance or technical failure.

8. Personal Data Protection

8.1. Information about the processing of personal data, recipients, retention periods and data subject rights is provided in the separate Privacy Policy available on the Seller’s website.

8.2. To the extent necessary to process an order, the Seller may disclose personal data to providers of the online store platform, accounting, IT or payment services and to the selected carrier. The data is not disclosed for the recipients’ own marketing purposes.

9. Complaints and Alternative Dispute Resolution

9.1. A complaint or request for remedy may be sent to info@jtcollector.sk.

9.2. If the consumer is dissatisfied with the handling of a complaint or believes that the Seller has infringed their rights, the consumer may request a remedy. If the Seller rejects the request or does not respond within 30 days, the consumer may submit a proposal for alternative dispute resolution under Slovak Act No. 391/2015 Coll.

9.3. The competent entity is in particular the Slovak Trade Inspection, Central Inspectorate of the Slovak Trade Inspection, Department of International Relations and Alternative Dispute Resolution, Bajkalská 21/A, P. O. BOX 29, 827 99 Bratislava, www.soi.sk. The list of authorised alternative dispute resolution entities is maintained by the Ministry of Economy of the Slovak Republic.

10. Final Provisions

10.1. These legal relationships are governed by the laws of the Slovak Republic. For a consumer habitually resident in another EU Member State, this choice of law does not deprive the consumer of the protection afforded by mandatory provisions of the law of the country of their habitual residence.

10.2. If any provision is invalid or unenforceable, the remaining provisions shall remain unaffected. The affected provision shall be replaced by a valid provision that most closely reflects its purpose.

10.3. The Seller may amend these Terms and Conditions. Each order is governed by the version effective at the time it is submitted.

10.4. This English version is an informative translation of the Slovak Terms and Conditions. In the event of any discrepancy or difference in interpretation, the Slovak-language version shall prevail, subject to the mandatory rights of consumers under applicable law.

Annex 1 – Model Withdrawal Form

(Complete and return this form only if you wish to withdraw from the contract.)

To: Jaroslav Takáč, Obchodná 25/61, 078 01 Sečovce, Slovakia, info@jtcollector.sk

I hereby give notice that I withdraw from my contract of sale for the following goods:

................................................................................

Order number: ...................................................................

Date ordered: ...................................................................

Date received: ..................................................................

Consumer’s full name: ............................................................

Consumer’s address: ..............................................................

Bank account for the refund (if required): .......................................

Date: ............................................................................

Consumer’s signature (only if this form is submitted on paper):

................................................................................