Privacy Policy – JTCollector.sk

Informative English translation

This information on the processing of personal data is effective from 1 September 2026.

This English version is provided for information and convenience only. The legally binding version is the original Slovak-language Privacy Policy. In the event of any discrepancy, ambiguity or difference in interpretation, the Slovak version shall prevail, without prejudice to the rights granted to data subjects by applicable law.

1. Who Processes Your Personal Data

The controller operating the online store at www.jtcollector.sk is:

Jaroslav Takáč
place of business: Obchodná 25/61, 078 01 Sečovce, Slovakia
Company ID (IČO): 45 299 111
Tax ID (DIČ): [TO BE COMPLETED AFTER ASSIGNMENT]
email: info@jtcollector.sk
telephone: +421 940 780 780
(hereinafter referred to as the “Controller”).

The Controller processes personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR), Slovak Act No. 18/2018 Coll. on Personal Data Protection and other applicable legislation.

The Controller has not appointed a Data Protection Officer. Questions and requests concerning personal data may be sent to info@jtcollector.sk.

2. Personal Data We Process

Depending on how you use the website or our services, we may process in particular:

• first and last name,

• billing and delivery address,

• email address and telephone number,

• information about your order, payment, selected delivery method and communications,

• user account details and order history,

• information required to handle a complaint, withdrawal from the contract or another request,

• IP address and technical information about your device, browser and use of the website,

• records of consent given or withdrawn,

• email address and newsletter interaction data, where available.

Data required to conclude and perform a contract is mandatory. Without it, we cannot accept, process, receive payment for or deliver an order. Providing data for newsletters, analytics and marketing cookies is voluntary.

3. Purposes and Legal Bases of Processing

The Controller’s legitimate interests include protecting and enforcing legal claims, maintaining the security of the online store, preventing fraud and providing reasonable customer care to existing customers. You have the right to object to processing based on legitimate interests.

4. Orders and User Accounts

We use order information to confirm the purchase, receive and match the payment, prepare, deliver or personally hand over the goods, issue documents and handle related requests.

Registration is not required to make a purchase. If you create an account, we use the data to administer the account, enable login, display your order history and simplify future purchases. You may request the deletion of your account by email. Deleting the account does not affect data that we must continue to retain by law or to protect legal claims.

5. Newsletters and Marketing Communications

5.1 Newsletter Based on Consent

If you subscribe to our newsletter or select the relevant voluntary checkbox when placing an order, we shall send you news, information about new products, discounts and other JTCollector content. You may withdraw your consent at any time by using the unsubscribe link included in every newsletter or by emailing info@jtcollector.sk. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

5.2 Offers to Existing Customers

We may use an email address obtained in connection with a sale to offer our own similar products only to the extent permitted by Slovak Act No. 452/2021 Coll. The customer must be given a clear, simple and free opportunity to refuse such use when the address is collected and in every subsequent message.

If these conditions were not met, or if the email address was obtained through a third-party platform whose rules do not permit such use, we shall send marketing messages only on the basis of separate consent. Contact details obtained through Aukro or another sales platform are therefore not automatically used for newsletters merely because a purchase was completed.

We may retain the minimum necessary details of recipients who unsubscribed or objected to direct marketing in a suppression list to ensure that no further marketing messages are sent to them.

6. Heureka, FAVI, Google Analytics and Google Ads

If you consent to receiving a customer satisfaction questionnaire, we may disclose your email address and the necessary order information to Heureka – Verified by Customers so that it can send the questionnaire and evaluate your shopping experience.

We use Google Analytics, Google Ads and FAVI measurement or conversion tools only after the relevant consent has been given through the cookie settings, where these tools store or access information on your device or process personal data for analytics or marketing purposes. They may process online identifiers, IP address, technical information, visited pages, referral source, actions taken and order information without direct payment details.

You may change or withdraw your consent at any time through the website’s cookie settings. Refusing optional cookies does not affect your ability to shop.

Providing a product feed to a comparison-shopping service without transferring visitor or customer data does not in itself constitute the processing of visitors’ personal data.

7. Recipients of Personal Data

We disclose personal data only to the extent necessary, particularly to the following recipients or categories of recipients:

• Eshop-rychle – operation and technical provision of the online store,

• Packeta Slovakia s. r. o., Slovenská pošta, a. s., and DPD – order delivery,

• accounting software provider or accountant – bookkeeping and compliance with legal obligations,

• bank – receipt, identification and recording of payments,

• Heureka Group a. s. – satisfaction questionnaires where consent has been given,

• companies within the Google group – analytics and advertising following consent,

• the operator of FAVI – measurement and evaluation of traffic or conversions following consent,

• providers of IT support, hosting, security and email services,

• public authorities, courts, legal advisers or tax advisers where required by law or necessary to protect our rights.

Carriers also process delivery information under their own privacy policies. By selecting a particular carrier, you acknowledge that the information necessary for delivery will be provided to that carrier.

We do not sell personal data.

8. Transfers Outside the European Economic Area

Some providers, particularly companies within the Google group, may process data outside the European Economic Area. Any transfer takes place only where the requirements of the GDPR are met, particularly on the basis of an adequacy decision adopted by the European Commission, Standard Contractual Clauses or other appropriate safeguards.

9. Data Retention

We retain personal data only for as long as necessary:

• order, contractual and accounting data for the duration of order processing and subsequently for the periods required by accounting and tax legislation, generally 10 years,

• data required for complaints and legal claims for the duration of liability for defects and the applicable limitation periods,

• user account data for as long as the account exists; order and accounting data that must be retained remains stored after account deletion,

• data processed on the basis of consent until the consent is withdrawn or the purpose for which it was given ends,

• email addresses used for newsletters to existing customers until an objection or unsubscribe request is received and, in any event, only for a reasonable period after the last purchase,

• records of consent, its wording and withdrawal for as long as necessary to demonstrate the lawfulness of processing,

• technical and security logs for the period necessary according to their purpose and system settings.

After the relevant period expires, we delete or anonymise the data unless further retention is required by law.

10. Cookies

The website may use:

• strictly necessary cookies, required for the shopping cart, login, security and storage of cookie preferences; these are used without consent,

• analytics cookies, which help us understand how the website is used and are activated only after consent,

• marketing cookies, used to measure campaigns or personalise advertising and activated only after consent.

Optional Google Analytics, Google Ads and FAVI cookies must not be activated before consent has been given. It must be as easy to refuse consent as to give it, and users must be able to change their choice later. Details of individual cookies, their providers and expiry periods are displayed in the cookie banner or separate cookie settings.

11. Your Rights

Subject to the conditions set out in the GDPR, you have the right to:

• obtain confirmation as to whether we process your personal data and request access to it,

• request the correction of inaccurate or incomplete data,

• request erasure of personal data,

• request restriction of processing,

• receive data in a portable format and transmit it to another controller,

• object to processing based on legitimate interests,

• object to direct marketing at any time; following an objection, we shall no longer use your personal data for this purpose,

• withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal,

• not be subject to a decision based solely on automated processing that produces legal or similarly significant effects, where the statutory conditions apply,

• lodge a complaint with the Office for Personal Data Protection of the Slovak Republic.

You may exercise your rights by emailing info@jtcollector.sk. Before processing a request, we may reasonably verify your identity. We shall respond without undue delay, normally within one month.

Supervisory authority: Office for Personal Data Protection of the Slovak Republic, Námestie 1. mája 18, 811 06 Bratislava, Slovakia, dataprotection.gov.sk.

12. Security and Changes to this Policy

We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, alteration or disclosure. Access is limited to persons and service providers who require it to perform their duties.

We may update this Policy in particular following changes to legislation, services used or processing practices. The current version is always published on JTCollector.sk together with its effective date.

This English version is an informative translation of the Slovak Privacy Policy. In the event of any discrepancy or difference in interpretation, the Slovak-language version shall prevail, subject to the mandatory rights of data subjects under applicable law.